Privacy notice
This notice explains what the consultation form collects, where it goes and what we do not do with it. It describes this website only.
Last updated September 18, 2026.
What the form collects
The consultation form on this site collects the fields you fill in: your name, email address, an optional phone number, your city or area, the interest option you select, and your message. It also records that you acknowledged this notice.
A hidden anti-spam field and a simple timing check are included to reduce automated submissions. They collect no personal information.
How the information is used
Submissions are delivered as an email to a single private mailbox operated by this site so a person can reply to your inquiry. The destination address is configured on the server and is never published, returned to the browser, or selectable from this website.
Two providers are involved and no others. Cloudflare serves these pages and runs the code that handles the form, then sends one plain-text email through Cloudflare Email Routing to that single fixed address. The mailbox that receives it is operated by an ordinary email provider, which processes the delivered message as any mail host would. Your inquiry is not passed to a marketing platform, a CRM or an analytics service.
We use what you send to answer your question and, where relevant, to check whether a project in your area can be supported. We do not sell it, rent it, or use it for advertising, and we do not add you to a mailing list.
What you should not send
Please do not send alarm codes, passwords, account recovery details, camera log-ins, payment card details or a detailed security layout of your home. If you send sensitive details anyway, we will ask you to change them.
Cookies, analytics and advertising
This site sets no cookies, runs no analytics product, loads no advertising and embeds no third-party fonts, tracking pixels or social widgets. The pages request only files served from this domain.
Cloudflare, the hosting platform, processes standard request information such as IP address and user agent in order to deliver the site and protect it from abuse. That is a normal part of serving a website, not advertising or profiling.
Anti-spam records kept by the form
To stop the same request being delivered twice and to slow down automated abuse, the server keeps a small record of each submission attempt: a one-way fingerprint of the attempt, a one-way fingerprint of your network address, whether the message was sent, and the time. The fingerprints are produced with a server-held key and cannot be read back as an address or as your message.
Your name, email address, phone number and message text are not stored in that record. It is used only to recognise a repeat of the same attempt and to apply a limit per connection, and it is deleted automatically about a day later. The server keeps its own timer for that deletion, so it runs whether or not anybody uses the form again.
One caveat we can state exactly: Cloudflare, which stores that record for us, keeps its own short-term backups of the underlying database for disaster recovery - a point-in-time recovery window of up to 30 days. Those backups hold the same one-way fingerprints and nothing else, and we cannot delete an individual entry from them.
Short-term request limits also run at each Cloudflare location that handles traffic. They are approximate rather than a single exact global count, so we describe them as a speed bump, not a guarantee.
Keeping and removing information
Your inquiry exists as an email in a private mailbox. It is kept while it is useful for answering you and is removed manually when it is no longer needed. We do not operate an automated deletion schedule for that mailbox, and we will not claim one. The short-lived anti-spam record described above is the only part that expires by itself, on a timer the server keeps itself, subject to the platform backup window described above.
You can ask us to delete your inquiry by replying to our email response; we will remove the message from the mailbox.
Questions about this notice
Use the consultation form and choose "Something else". Your message reaches the same private mailbox, and we will reply from it.
Planning information and consultation requests. Installation and monitoring availability, provider details, and service terms must be confirmed before work is arranged. This form is not for emergencies.